Frequently Asked Questions

CAN I CHANGE OR CANCEL MY ORDER?

• We are unable to cancel orders once placed. If you need to make a size modification please email us immediately at forever23chic@gmail.com

• We generally process orders in stock items immediately, and once our warehouse has processed your order, we will be unable to make any changes.

HOW OFTEN DO YOU RESTOCK?

• New items can sell out quickly, but we may get more soon! Please contact us by email so we can further assist you. 
  

DO YOU OFFER RETURNS OR EXCHANGES?

• We are NOT accepting any returns NOR exchanges. 

WHEN WILL MY ORDER SHIP?

• Most orders ship within 2-3 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.

WHERE IS MY ORDER CONFIRMATION?

• As soon as your order ships, you will receive an email confirmation to the email address you entered on your order. If for some reason, you did not receive an email, please check your spam folder and add us to your safe sender's list.